| You are | You answer to | What one record gives you |
|---|---|---|
| A property manager | Your owners | A report to forward instead of rebuilding the story from texts |
| A landlord | Yourself, and the Landlord and Tenant Board if it comes to that | Dated proof of what was done and when |
| A condo manager or board | The owners, at every AGM | The unit, cause and cost behind every dollar |
| A builder | The homeowner and Tarion | Each warranty item closed on its own record, against your dates |
| A facility manager | The client and the auditor | One history per site and asset, with the type of trade named |
| A housing provider | Your board and your funders | Scope, photos and cost on one record, ready for a grant report |
One vendor and one record, whoever runs the building
Property managers, landlords, condo boards, builders, facility managers and housing providers each answer to someone. Every job we close gives you the proof to hand them.
- Our licensed trades for every repair
- Timed before and after photos, every job
- One invoice with your reference
- 2 hours
- Emergency trade on site in the GTA, target
- $150
- Service call, credited when the work goes ahead
- 8 stages
- Each one checked, from request to paid
- 1 invoice
- Per job, whatever the trades
01
Everyone who pays for a repair answers to someone
02
What every buyer gets
- One vendor for every repairPlumbing to pest control, appliances included, done by our licensed trades.
- Quality control at each stageA job moves on only when access, approval, photos and your reference are on file.
- A report you can forwardReported, found and done, parts, timed photo pairs, sign off and the warranty end date.
- One invoice, in your systemYour reference on it, sent the day the job closes, and synced to the software you already use.
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Find your page
- Property managers
Property maintenance for Ontario management firms: tenants reach us, you approve, our licensed trades repair, and every job comes back documented.
- Landlords
For Ontario landlords of houses, multiplexes and basement suites: your tenant reaches us, you approve the price, and every repair comes back documented.
- Condo corporations
Common element and in-suite repairs for Ontario condo corporations, with the unit, cause, cost and photos on one record for the manager and the board.
- Real estate agents
For Ontario real estate agents with investor and landlord clients: one vendor for lease-ups, move-in inspections and every repair after closing.
- Builders
Roundhouse closes Initial and Year-End Form items, PDI deficiencies and turnover cleans for Ontario builders, with photos and a record for each item.
- Facility managers
Planned and reactive maintenance for residential, mixed-use and small commercial sites in Ontario, from one vendor with one history per site and asset.
- Housing providers
Repairs, unit turnovers and planned maintenance for Ontario non-profit and co-op housing providers, with the scope, photos and cost on one record per job.
- Student housing
Turnovers, repairs and cleaning for student rentals in Waterloo, Kitchener, Guelph, London, Hamilton and Windsor, planned back from your move in dates.
- Condo suites
Repairs inside rented Ontario condo suites: the unit boundary, the standard unit rule, riser shut offs, elevator bookings and board approval for changes.
- Rental apartment buildings
Maintenance for purpose built Toronto rental buildings, run to RentSafeTO's service request, logging and pest rules, with every job on one record.
- Multiplexes and rented houses
Maintenance for rented Toronto houses, duplexes, triplexes and fourplexes: shared systems, older wiring and pipes, roof water and Chapter 629 duties.
- Basement and secondary suites
Maintenance for Toronto basement and secondary suites: smoke and CO alarm tests at each tenancy, flood protection, shared heat and the two unit rules.
04
Questions
I am a tenant. How do I report a repair?
If your building uses Roundhouse, use the resident portal, or text or call us at any hour. See how to report a repair. This website is not an emergency line.
My property manager uses Roundhouse. What do I see as the owner?
The approval above your manager's limit, the photos, the report and an invoice that matches the scope. See for owners.
Do you work with a landlord who has one rental?
Yes. Roundhouse takes work from landlords directly, from a single basement suite up.
Do we have to send you everything at once?
No. Start with one building, one job type or after hours only, and judge us on the record the first job closes with.
Which cities do you cover?
The City of Toronto, Vaughan, Newmarket, Peel, Durham and Halton Regions, Hamilton, Kitchener, Waterloo, Cambridge, Guelph, London, Windsor, Niagara Region and Ottawa.
Get started
Tell us what you look after
One basement suite or a whole portfolio, send it and a person replies with how the first job would run.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
