What the written notice must say, when consent applies and why a repair request alone does not authorize entry.
Rental maintenance answers for Ontario property managers
Plain answers on the rules around rental maintenance in Ontario, each tied to the section of the Act or the regulator it comes from, plus the order a turnover runs in.
01
Access to an occupied unit
02
Emergencies and vital services
The Residential Tenancies Act does not define an emergency. What it does say about entry, vital services and heat in Toronto.
03
Damage at move out
When a tenant pays for damage, when they do not, and how a landlord recovers the cost at the Landlord and Tenant Board.
04
WSIB clearance certificates
What a clearance covers, how long it lasts and what the principal is exposed to without one.
05
Between one tenant and the next
The order repairs, painting and cleaning run in before move-in.
06
All answers
- How much notice does a landlord need to enter a rental unit for repairs in Ontario?
An Ontario landlord gives 24 hours written notice to enter a rental unit for repairs, with entry between 8 a.m. and 8 p.m. Emergencies are the exception.
- What counts as a maintenance emergency in an Ontario rental?
The Residential Tenancies Act does not define an emergency. What it says about entry, vital services and heat, and the Toronto 21 degree rule.
- Can a landlord charge a tenant for damage to a rental unit in Ontario?
When an Ontario landlord can charge a tenant for damage, why wear and tear is excluded, and how to claim it at the LTB within a year of move out.
- What is a WSIB clearance certificate, and why does a property manager need one?
What a WSIB clearance certificate confirms, how long it lasts, and what a property manager may owe for a contractor's unpaid premiums without one.
- What Order Does a Rental Turnover Follow?
The order a Toronto rental turnover follows: walkthrough and approved scope, then repairs, painting, deliveries, the final clean and photos.
- What temperature does a Toronto landlord have to keep a rental unit at?
Toronto landlords who supply heat must keep every area of a rental unit at 21 degrees Celsius from October 1 to May 15. Who it covers and what changed.
- Does a Toronto landlord have to provide air conditioning?
Air conditioning a Toronto landlord provides must run June 1 to September 30 and hold 26 degrees or less. What changed in 2026 for tenant installed units.
- What is a landlord responsible for maintaining in an Ontario rental?
What section 20 of the Residential Tenancies Act makes an Ontario landlord maintain, what the tenant owes, and what the LTB can order when repairs wait.
- What does an Ontario landlord have to do about smoke and carbon monoxide alarms?
What the Ontario Fire Code asks of landlords for smoke and carbon monoxide alarms, where each one goes, when to test it, and what tenants must report.
- What does RentSafeTO require of a Toronto apartment building owner?
RentSafeTO covers Toronto rental buildings of 3 or more storeys and 10 or more units. Registration, response times, pests, plans, logs and 2026 changes.
- Who is responsible for bed bugs in an Ontario rental?
In an Ontario rental the landlord arranges bed bug treatment by a licensed operator and the tenant prepares the unit. Where the duty comes from.
- Who is responsible for mould in an Ontario rental unit?
Who is responsible for mould in an Ontario rental, what Toronto's property standards by-law says on moisture and ventilation, and what the LTB can order.
- What can a landlord do when a tenant refuses entry for repairs in Ontario?
What an Ontario landlord can do when a tenant refuses entry for repairs, when a tenant may lawfully say no, and what the Landlord and Tenant Board expects.
- Who pays for repairs in a rented condo unit in Ontario?
In a rented Ontario condo the owner answers to the tenant for repairs, while the Condominium Act and the declaration split the work with the corporation.
- Do I need an ESA permit for electrical work in a rental property?
When electrical work in an Ontario rental needs an ESA notification of work, who files it, who may do the work, and how to check a licensed contractor.
- Who is allowed to work on a gas furnace in an Ontario rental?
Only a TSSA registered fuels contractor, sending certified gas technicians, may work on a furnace or gas appliance in an Ontario rental. How to check.
- Who is responsible for frozen pipes in an Ontario rental?
Who is responsible for frozen and burst pipes in an Ontario rental, the Toronto heat and plumbing rules behind it, and when the tenant pays for the damage.
- What should a landlord do when a rental basement floods in Toronto?
What to do when a rental basement floods in Toronto, who fixes what, why you report it to 311, and how the City's flooding subsidy works for small rentals.
- How does a not to exceed approval limit work on a maintenance job?
How a not to exceed approval limit works on a rental maintenance job, what happens above it, how diagnosis visits count, and how to set one for your firm.
- What working at heights training does a roofer need in Ontario?
What working at heights training an Ontario roofer needs, when the rule applies, how long the training lasts, and how to check that a card is genuine.
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