- This website is run by Roundhouse Maintenance Group Inc., trading as Roundhouse Maintenance Group ("Roundhouse", "we").
- Our mailing address is 375 University Avenue, Toronto, ON M5G 2J5, and our email is info@roundhousegroup.ca.
- By using the site you accept these terms. If you do not accept them, do not use the site.
Website terms of use
These terms cover your use of this website. They do not cover maintenance work, which runs under the client service terms, or trade work, which runs under the trade terms. The resident portal, the text line and the building tracking portal are part of the service, and the privacy notice says how the information in them is handled.
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Who we are
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The guides are information, not legal advice
- The guides under Answers explain Ontario and Toronto rules in general terms. They are not legal advice about your building, tenancy or dispute.
- Each guide links to the law or regulator page it relies on and shows the date it was last checked. Rules change. Check the source before you act on it.
- For advice on a specific situation, speak to a lawyer or licensed paralegal.
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Tools give estimates from your own inputs
- A calculator or checker on this site works from the figures you enter. Its result is an estimate, not a quote, a promise or advice.
- Nothing you type into a tool is sent to Roundhouse.
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Forms
- Sending the request form or the trade application does not book a job, form a contract or promise work.
- What we do with the details you send is set out in the privacy notice.
- Do not send tenant names, access codes, identity documents or payment details through the website forms. Residents report repairs through the resident portal, the text line or the web, not through these forms.
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Images and example data
- Photographs and video on this site are illustrative scenes of Toronto housing. They are not claimed as completed Roundhouse jobs.
- The jobs, addresses, names and messages in the examples on this site, such as the resident text thread, are invented to show how the service works.
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Our content
- The text, images and design of this site belong to Roundhouse or are used with permission.
- You may link to any page and quote short passages with a link back. Do not copy whole pages or present our content as your own.
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Links to other sites
- Links to regulators and other sites are for your reference. We do not control those sites and are not responsible for them.
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Limits on our liability
- The site is provided as it is. We work to keep it accurate but do not promise it is complete, current or free of errors.
- To the extent the law allows, Roundhouse is not liable for loss that comes from relying on the site, its guides or its tools.
- Nothing in these terms limits a right you have that the law does not allow to be limited.
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Changes to these terms
- We may update these terms. The version number and dates at the top change when we do.
- The version on the site when you use it is the one that applies.
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Governing law
- These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.
- The courts of Ontario decide any dispute about them.
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Contact
Questions about these terms go to info@roundhousegroup.ca.