Heating and cooling repairs, from furnace to fan coil

No heat in January, no cooling in July, a rattling condo fan coil. The licensed HVAC technicians we book fix it, and every unit keeps its own service history.

  • Thermostat and breaker checked with residents first
  • Gas work by TSSA registered contractors
  • A service history for every unit
An HVAC technician services a rooftop air conditioning unit on a Toronto mid rise apartment building on a sunny day
24/7
Heating and cooling failures answered, any hour
2 hours
Emergency trade on site in the GTA, target
$150
Service call, credited when the work goes ahead
1 invoice
With your reference, the parts and photo pairs

Intake checks the thermostat, the filter and the breaker with the resident before anyone drives. When a visit is needed, the licensed technicians we book do the repair and the unit's history grows by one entry.

01

The heating and cooling calls you send us

  • Furnaces and boilersNo heat calls, repairs and annual service, with gas work by TSSA registered contractors.
  • Air conditioning and heat pumpsCentral, ductless and heat pump units, installed and repaired by technicians with a 313A or 313D certificate and the ODP card.
  • Condo fan coils and PTACsFilters, coils, drain pans, motors and valves, booked under the building's rules.
  • Thermostats, ducts and filtersThermostat swaps, vents, duct repairs and filter changes, occupied or vacant.
02

Fixed on the phone when it can be

  1. Remote checkIntake walks the resident through the thermostat, the filter and the furnace switch.
  2. Booked by urgencyNo heat in season and a failed A/C in a heat wave go ahead of routine work.
  3. Quote from siteA replacement above your approval limit comes back as an instant quote when the visit ends.
  4. Logged to the unitEvery visit, filter and part lands on that unit's service history.

This website is not an emergency line. No heat or a failed cooling system goes to our intake by phone or text, answered 24/7.

03

What the report shows on an HVAC job

  • The rating plateModel, serial and age of the furnace, boiler or condenser, on file for the owner.
  • The thermostat, on arrival and on leavingTwo timed readings that show the unit is heating or cooling again.
  • The filter, before and afterThe dirty one out and the new one in, dated.
  • The part replacedThe failed igniter, motor or board, beside its replacement.
04

A written warranty on heating and cooling work

Heating and cooling work carries the heating and cooling term below, from completion, and installations the installation term. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.

05

Warranty by work type

WorkWarranty
General maintenance and repairs60 days
Plumbing (drains excluded)60 days
Electrical90 days
Heating and cooling90 days
Major repairs and installations180 days
Roofing, exterior and structural2 years

A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.

06

Questions

What counts as a no heat call in Toronto?

Where the landlord supplies the heat, Toronto requires at least 21 degrees Celsius, measured 1.5 metres above the floor, in all areas of the unit from October 1 to May 15, under Chapter 497, Indoor Temperature Standards, section 497-2.1 A (By-law 1511-2025, in force June 1, 2026). A unit below that in that period is a heat emergency.

Who works on gas furnaces and boilers?

TSSA registered contractors, for every gas furnace, boiler and gas appliance. Registration details are sent to clients on request.

Who handles refrigerant on an A/C or heat pump?

Technicians with a 313A or 313D Certificate of Qualification, since air conditioning is a compulsory trade in Ontario, who also hold the ozone depletion prevention (ODP) card that Ontario requires to buy and handle refrigerants.

Who services a fan coil in a condo rental?

It depends on the building. Some corporations service every suite on a schedule, others leave the suite's unit to the owner. We check before booking. See condo fan coils.

Can you service a whole portfolio before the season?

Yes. Heating is serviced before October and cooling before June, building by building, so one round of notices covers each address. See heating season.

07

Sources

Get started

Send us the next no heat call

Send one furnace or a portfolio's seasonal service, and judge us on the record each unit keeps.

  1. Tell us what you manageThe buildings, the trades you use today and where it hurts.
  2. We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
  3. Start with one jobJudge us on the report and invoice it closes with.

Fields marked required must be completed.

Please leave out tenant details and access codes. Privacy notice. This form is not an emergency line.