- Doors and locksHinges, latches, closers and lock changes, plus lockouts at any hour.
- Windows, screens and blindsBalances, hardware, torn screens and broken blinds, repaired or replaced.
- Drywall and trimHoles, cracks and dents patched, sanded and ready for paint.
- Assembly and fixturesShelving, towel bars, mirrors, furniture and the small installs on every move in.
Everyday rental repairs, done once and on record
Doors that will not latch, locks, windows, screens, blinds and holes in drywall, fixed by our trades in occupied and vacant units, on one invoice.
- Scope and approval limit confirmed first
- Tenant window booked for you
- Photo pairs on every repair
- 24/7
- Lockouts answered, any hour
- 3 business days
- Routine repair done within, target
- $150
- Service call, credited when the work goes ahead
- 1 invoice
- However many small jobs the visit covers
A loose handle, a door that will not latch, a fist sized hole in the hallway drywall. Small jobs, done once, with the proof on file.
01
The repairs you send us
02
One list, one visit
- Send the listThe issue, photos and access details, for one item or the whole unit.
- Scope confirmedWe confirm the work and your approval limit before booking.
- Window bookedThe tenant agrees a time or receives 24 hours written notice.
- Closed with proofThe job closes when the photo pairs and the report are on file.
03
What the report shows on a repair job
- Each item, before and afterA timed pair for every line on the list, not one photo for the visit.
- The hardwareThe new lock, hinge or closer, so the next trade knows what is there.
- Anything foundA water stain behind the drywall or a rotten sill, flagged with a next step.
04
A written warranty on repairs
Repairs carry the general repairs term below, from completion. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.
05
Warranty by work type
| Work | Warranty |
|---|---|
| General maintenance and repairs | 60 days |
| Plumbing (drains excluded) | 60 days |
| Electrical | 90 days |
| Heating and cooling | 90 days |
| Major repairs and installations | 180 days |
| Roofing, exterior and structural | 2 years |
A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.
06
Questions
Can one visit cover several small jobs?
Yes. Send the list for the unit, and the trade works through it in one visit, on one invoice.
Do you handle lockouts?
Yes. A lockout is an emergency, answered 24/7. Lock changes between tenancies are booked as routine work.
What if the repair turns out bigger than the work order?
The trade stops at your approval limit and you get an instant quote from site, with photos of what they found.
Do you work in occupied units?
Yes. We book the window with the tenant, on consent or 24 hours written notice, and confirm condo elevator and fob access before anyone drives.
Get started
Send us the repairs you keep putting off
Send one loose handle or a unit's whole list, and judge us on the report it closes with.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
