- Leaks traced to the sourceWall, window well, floor drain or grading, checked before the quote.
- Foundation cracksInjected and sealed from inside, or excavated and sealed from outside when that is the fix.
- Window wells and gradingCovers, drains and liners, and soil sloped away from the wall.
- Sump pumps and weeping tilePits, pumps and drain work, with drain work done by licensed drain contractors.
Basement leaks traced to the source before anyone quotes
Water on the basement floor after every storm, a damp wall behind the tenant's couch. Our trades find where it gets in, then fix that.
- Source found before the quote
- Drain work by licensed drain contractors
- Photos of the entry point and repair
- $150
- Service call, credited when the work goes ahead
- 1 quote
- For the cause, not the symptom
- 1 invoice
- With your reference and the photo pairs
A basement can take water through the wall, the window well, the floor drain or the grading. We find which one before anyone prices the fix.
01
The basement calls you send us
02
Find it, then fix it
- Photos firstThe tenant sends photos and tells intake when the water appears.
- InvestigationThe trade checks all four routes and photographs the one that is letting water in.
- Quote from siteThe fix for the cause, priced the moment the visit ends, with excavation quoted separately.
- Belongings movedThe work area is cleared with the tenant before work starts.
03
What the report shows on a basement job
- The entry pointWhere the water gets in, photographed as found.
- The repairThe injected crack, the new well cover or the pump, before it is covered up.
- The finished wall or floorThe same angle after, dry.
04
A written warranty on waterproofing
Foundation and grading work carries the roofing, exterior and structural term below, and other repairs their own term, from completion. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.
05
Warranty by work type
| Work | Warranty |
|---|---|
| General maintenance and repairs | 60 days |
| Plumbing (drains excluded) | 60 days |
| Electrical | 90 days |
| Heating and cooling | 90 days |
| Major repairs and installations | 180 days |
| Roofing, exterior and structural | 2 years |
A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.
06
Questions
Why investigate before quoting?
Because sealing a wall crack does nothing for a floor drain that backs up. A basement can take water four ways, and the quote should fix the one that is happening.
Can the tenant stay during the work?
Usually, for crack repair, a sump pump or a window well. Excavation is scoped separately, and you know before booking if the unit has to be cleared.
Is water coming in now an emergency?
Active water in a unit is handled as an emergency entry under the Residential Tenancies Act, without waiting on a 24 hour notice. This website is not an emergency line; emergencies go to our intake by phone or text, answered 24/7.
Does the City of Toronto help pay?
The City's Basement Flooding Protection Subsidy Program covers a share of the eligible cost of a backwater valve or sump pump. The owner applies, and we scope the work to match. See water in a basement apartment.
Get started
Send us the next wet basement
Send the address and when the water appears, and judge us on what the investigation finds.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
