- Fridges and freezersNot cooling, icing up, leaking or loud, diagnosed and repaired on site.
- Stoves, ovens and range hoodsElements, igniters, controls and fans, with gas ranges connected by TSSA registered contractors.
- Washers, dryers and dishwashersLeaks, drains, drums, belts and venting, repaired or swapped.
- Replacements and installsDelivered, levelled and connected, with the old unit hauled away.
Appliance repairs and installs, model checked before anyone drives
Fridges, stoves, dishwashers, washers and dryers, repaired or replaced by our trades, with the old unit hauled away and the record on one invoice.
- Model plate photo before the visit
- Repair or replace, quoted from site
- Condo elevator booked before delivery
- 24/7
- Major appliance failures answered, any hour
- $150
- Service call, credited when the work goes ahead
- 3 business days
- Routine repair done within, target
- 1 invoice
- Repair, delivery, install and haul away together
A fridge that stopped cooling, an oven that will not heat, a washer leaking onto the floor. Our trades repair it or replace it, and the old one leaves the building.
01
The appliance calls you send us
02
Plan the first visit from the model plate
- Plate photo firstThe resident sends the model and serial plate through intake before anyone drives.
- Diagnosis on siteThe trade confirms the fault and the cost to repair against the cost to replace.
- Your call, instantlyAbove your approval limit, the quote reaches you the moment the visit ends.
- Delivery bookedIn a condo, the elevator, dock and window are confirmed with management before the tenant hears a date.
A broken appliance is a tenant complaint on a timer. We start the clock the moment the resident reports it, not when you forward it.
03
What the report shows on an appliance job
- The model and serial plateOn file for the owner, the next repair and any manufacturer claim.
- The fault, then the fixThe failed part and the unit running afterwards, in a timed pair.
- The installLevel, connected, tested, with the water line or gas connection shown.
- The haul awayThe old unit leaving, so nobody asks where it went.
04
A written warranty on every repair and install
Appliance repairs carry the general repairs term below and installations the installation term, from completion. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.
05
Warranty by work type
| Work | Warranty |
|---|---|
| General maintenance and repairs | 60 days |
| Plumbing (drains excluded) | 60 days |
| Electrical | 90 days |
| Heating and cooling | 90 days |
| Major repairs and installations | 180 days |
| Roofing, exterior and structural | 2 years |
A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.
06
Questions
Do you repair or replace?
Repair when the part exists and the unit is worth it, replace when it is not. Either way you get the choice as an instant quote from site, with the model, the age and the fault on it.
Why do you ask for the model plate first?
It lets the trade identify the appliance and likely parts before attending, so the first visit is planned around the actual unit rather than a description. The resident sends a photo of the plate through our intake before anyone is booked.
Do you supply the new appliance?
Yes, or we install one you bought. An appliance you supply carries only the manufacturer's warranty, and our install carries ours.
Is a broken fridge an emergency?
A major appliance failure, such as a fridge that has stopped cooling, is an emergency. It is answered 24/7, with a trade on site within 2 hours in the GTA, 4 hours elsewhere in our service area, as a target.
What about a delivery in a condo tower?
We book the freight elevator, the loading dock and any insurance certificate the building asks for before the date goes to the tenant. See condo delivery and install.
Get started
Send us the next dead fridge
Send one appliance call or every unit in a building, and judge us on the report it closes with.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
