- Mice and ratsBait stations placed, entry points found and sealed, activity checked on the return visit.
- CockroachesTreated in the unit, checked in the units on the same stack, with a follow up booked.
- Bed bugsConfirmed, treated and followed up, with the units around it inspected.
- Wasps and hornetsNests removed from balconies, eaves, sheds and common areas.
Pest control by licensed exterminators, from prep to follow up
Mice, cockroaches, bed bugs and wasps, treated by licensed exterminators. We prepare the tenant, book the follow up and check the units next door.
- Licensed exterminators on every treatment
- Follow up visit booked from day one
- Prep sheet and notice to every tenant

- $150
- Service call, credited when the work goes ahead
- 3 business days
- Routine treatment done within, target
- 8 stages
- Each checked before the job moves on
- 1 invoice
- Every visit, every unit, one bill
Mice in the kitchen, cockroaches in two units on the same stack, bed bugs after a move in. Licensed exterminators we book treat it, and we handle the part that usually fails: the prep, the notice and the follow up.
The pest calls you send us
A treatment only works on a prepared unit
- ReportThe resident reports to our intake with photos and where the activity is.
- Prep and noticeThe tenant gets the exterminator's prep sheet and 24 hours written notice for each visit.
- TreatmentA licensed exterminator treats the unit and checks the units around it.
- Follow upThe second visit is booked with the first, on the same notice, and closed with its own photos.
A pest job fails on the follow up nobody booked. Ours is booked before the first visit starts.
What the report shows on a pest job
- The bait stationsEach station placed, photographed and marked on the unit, then checked on the follow up.
- Entry points, before and afterThe gap at the pipe or baseboard, then the same gap sealed.
- What was applied and whereThe exterminator's treatment record for every visit, in the job file.
- The follow up visitActivity found or cleared, with its own photo pairs and date.
A written warranty on the repair work
Sealing and repair work carries the general repairs term below, from completion. A treatment depends on the prep and on the units around it, so the follow up is built into the job rather than sold after it. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.
Warranty by work type
| Work | Warranty |
|---|---|
| General maintenance and repairs | 60 days |
| Plumbing (drains excluded) | 60 days |
| Electrical | 90 days |
| Heating and cooling | 90 days |
| Major repairs and installations | 180 days |
| Roofing, exterior and structural | 2 years |
A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.
Questions
Who does the treatment?
Licensed exterminators, licensed under Ontario's Pesticides Act. Licence details are sent to clients on request.
Is one visit enough?
Rarely, for cockroaches and bed bugs. The follow up visit is booked with the first one, on the same notice, so the treatment is finished rather than restarted.
Do you check the units next door?
Yes, where the pest is confirmed and spreads through shared walls. Units beside, above and below are inspected, and treated where activity is found.
What does the tenant have to do?
Prepare the unit to the exterminator's prep sheet, which we send with the notice. For bed bugs that means bagged linens and cleared closets, so we confirm the prep before the visit.
What if the tenant caused it?
The report records what was found and where, which is the evidence you need if you charge a tenant for damage. The decision stays with you.
Sources
Get started
Send us the next pest complaint
Send one unit or a whole building with a problem, and judge us on the report and the follow up.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
