A different contractor for the boiler, the drains and the pests means three sets of certificates, three invoice formats and no single history for any asset. Roundhouse is one vendor, and every job lands in one record per site.
Planned and reactive maintenance on one record per site
Occupants report to us at any hour. You approve against your budget, our licensed trades do the work, and every visit lands in one site history.
- WSIB checked before booking and every payment
- Planned and reactive work, one history
- Instant quotes, sent from site
- 15 minutes
- Emergency, a person on the line, target
- 2 hours
- Emergency trade on site in the GTA, target
- 3 business days
- Routine work done, target
- 1 invoice
- Per job, with your PO or reference
01
Separate trades mean separate files at audit time
02
Planned and reactive work, one history per asset
An audit reads a written schedule by component and a dated record of each visit. BOMA BEST asks for a documented preventative maintenance program and proof it is carried out. Breakdowns, planned visits and heating season service sit in one history per unit, with before and after photos on every visit.
03
The compliance file is kept for you
- WSIB clearanceChecked before booking and before every payment, under WSIB policy 14-02-19.
- InsuranceEvery trade insured, and certificates sent on request.
- Licensed workGas by TSSA registered contractors and pest control by licensed exterminators.
- Named on the recordEvery job names Roundhouse as the contractor, the type of trade and the licence the work needed, and how we vet trades is published.
We only use ECRA/ESA-Licensed Electrical Contractors.
04
Occupied sites run to tenancy rules
Where occupants are tenants, entry follows the Residential Tenancies Act: 24 hours written notice, consent at the time, or an emergency. We book the occupant, give the notice and keep the time on the record.
05
Quotes and reports from site, into your system
Quotes and inspection reports are sent from site the moment the visit ends. Every job, photo and invoice sits on your building tracking portal, and goes into the property or work order software you already use.
06
Questions
Do you do planned maintenance or only call-outs?
Both, through the same intake and on the same record. A planned visit and a breakdown on the same unit sit in one history.
Can you cover more than one site?
Yes, anywhere in our service area. Each site keeps its own access rules, contacts and log.
Do you do the work yourselves?
Through our trades. Licensed, insured contractors we vet, book and pay do the work, licensed where Ontario requires it. Roundhouse runs the intake and the job, and answers for the result.
Can you work with our work order system?
Send work orders by email or as an export from your system. The Roundhouse record comes back with each job, and a site log is exported on request.
What counts as an emergency?
Plumbing, electrical, major appliance and heating or cooling failures, lockouts, and a door that will not lock. A person is on the line within 15 minutes, and a trade on site within 2 hours in the GTA, 4 hours elsewhere in our service area. This website is not an emergency line.
Are you on ISNetworld or Avetta, or COR certified?
Not yet. Roundhouse is new. Tell us what your prequalification asks for and we will say plainly what we hold today.
07
Sources
Get started
Send one site's open work orders
Tell us the sites, the assets and what your audit asks for, and we reply with how the record comes back.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
