Reach the right person at Roundhouse

Pick the lane that fits. The phone, office hours, inboxes and our mailing address are below. We come to your building; there is no walk in office.

Who to contact

Managers, landlords, boards and builders

Send a job, your approval rules or a question. The form on this page reaches our team, and a person replies to the email you give. Clients follow every job in their building tracking portal. Emergencies are answered 24/7.

Request work

Tenants in a building we maintain

Report repairs through the Roundhouse resident portal, by text or by phone, at any hour. AI intake answers there. This public website is not an emergency line. If there is a fire or anyone is in danger, call 911.

How to report a repair

Trades

Apply with your trade, area, licence, WSIB clearance and liability insurance. You are paid seven days from close out, at the rate you quoted.

Apply

Reach us

Office hours: Monday to Friday, 9 am to 5 pm
Emergencies: Answered 24 hours a day, 7 days a week
General email: info@roundhousegroup.ca
Trades: trades@roundhousegroup.ca
Warranty claims: warranty@roundhousegroup.ca
Mailing address: 375 University Avenue, Toronto, ON M5G 2J5
Company: Roundhouse Maintenance Group Inc.

Request work

Active emergency? This form is not an emergency line. If anyone is in danger, call 911.

Fields marked required must be completed.

What do you need? Your role Your name Company or property Email Phone optionalWhat needs attention? optional

Add building details optional

Doors or units Property management software Postal code of the first building The work you have in mind How you heard about us Who referred you

We use these details to respond to your enquiry. Please leave out tenant details and access codes. Privacy notice.