Roof repairs with photos from the roof, not the ground

A stain spreading on the top floor ceiling, shingles in the yard after a windstorm. Our roofers go up, photograph the cause and fix it.

  • Working at heights training on every crew
  • WSIB checked before booking and every payment
  • Photos from the roof, before and after
A roofer in a safety harness seals flashing around a vent on the flat roof of a Toronto brick apartment building
$150
Service call, credited when the work goes ahead
1 quote
Repair or replace, with the photos behind it
1 invoice
With your reference and the photo pairs

A leak only shows where the water lands. Our roofers find where it got in, on the roof, and show you.

01

The roofing calls you send us

  • Shingle roofsLifted, cracked and missing shingles replaced, and full replacements quoted separately.
  • Flat roofsMembrane repairs, coatings and roof drains on low rise buildings.
  • FlashingAt chimneys, walls, skylights and vents, where leaks often start.
  • Eavestroughs and downspoutsCleaned, rehung, resealed or replaced.
02

Up on the roof, then the report

  1. Inside firstThe tenant shows where the water appears, with photos through our intake.
  2. On the roofThe roofer traces the leak to its entry and photographs the cause.
  3. Quote from siteRepair or replacement, priced the moment the visit ends.
  4. Tenants toldDates, ladder and material areas, and what to keep clear in the yard.
03

What the report shows on a roofing job

  • The causeThe lifted shingle, cracked boot or open flashing, photographed in place.
  • Before and afterThe same spot repaired, from the same angle, on the roof.
  • The ceiling insideThe stain as found, and the repair once the roof is dry.
04

A written warranty on roofing work

Roofing work carries the roofing, exterior and structural term below, from completion. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.

05

Warranty by work type

WorkWarranty
General maintenance and repairs60 days
Plumbing (drains excluded)60 days
Electrical90 days
Heating and cooling90 days
Major repairs and installations180 days
Roofing, exterior and structural2 years

A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.

06

Questions

Repair or replace?

The roofer photographs the whole roof, not just the leak, and the quote says which it is and why. A replacement always comes back as a written quote first.

Is every roofer trained for working at heights?

Yes. Ontario requires working at heights training for roofing work, and every roofer we book holds it. Each roofer's WSIB clearance is checked before booking and before every payment.

What about the ceiling inside?

A leak into a unit gets the ceiling checked from inside, on consent or 24 hours written notice, and the drywall repair goes on the same job once the roof is dry.

Do you do flat roofs?

Yes. Flat roof repairs and coatings, flashing at walls and penetrations, and the drains on the roof.

07

Sources

Get started

Send us the next roof leak

Send the address and where the water shows, and judge us on the photos from the roof.

  1. Tell us what you manageThe buildings, the trades you use today and where it hurts.
  2. We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
  3. Start with one jobJudge us on the report and invoice it closes with.

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