With a trade for every job, each invoice arrives in its own format, few come with photos, and your manager rebuilds the story before every board meeting. With Roundhouse, the manager and the board see every request, quote, photo and invoice on one building tracking portal, by unit.
Common element repairs with a record for every dollar
Owners and residents report to us at any hour. Your manager approves against the board's limit. Every job closes with photos, a report and one invoice.
- Unit, cause and cost on every job
- Written quotes before any work
- Logged by component for reserve studies
- 1 approval trail
- Showing who approved and when
- 1 job record
- Filed by unit and component
- 1 board ready report
- With the scope and photo pairs
- 1 invoice
- Carrying the corporation's reference
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Your board wants proof, not a stack of invoices
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Who maintains what comes from your declaration
Under the Condominium Act, 1998, the corporation maintains the common elements (section 90) and repairs after damage (section 89). The declaration can move some of that to owners (section 91), so our intake works from your declaration, not a general rule.
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Common elements and suites, one vendor
- Plumbing and drainsIncluding leaks between units, traced to the source with both units on one record.
- Heating and coolingGas work by TSSA registered contractors, logged by component.
- Building envelopeRoofing, waterproofing, exterior and grounds.
- Suites and common areasPainting, cleaning, inspections, appliances, and pest control by licensed exterminators.
We only use ECRA/ESA-Licensed Electrical Contractors. Plumbing, electrical, major appliance and heating or cooling failures, lockouts, and a door that will not lock. These are answered 24/7 by phone and text; this website is not an emergency line.
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Record the facts behind a possible chargeback
When the corporation considers charging a cost to a unit, the record shows the unit, the cause, the approved scope and the cost. Your licensed manager and counsel decide whether the declaration supports the charge, under section 105 for damage the unit caused, with section 92(4) for work the owner failed to do. Under section 97(1), repair or maintenance work the corporation does, using materials as reasonably close in quality to the original as current construction standards allow, is deemed not to be an addition, alteration or improvement. So each quote describes the work plainly enough for your manager to see which side of that line it sits on.
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A log the reserve fund study can use
A maintenance log by component, with dates and photos, gives the next reserve fund study (O. Reg. 48/01, section 31) something to work from. First year deficiencies go back to the builder, and we close them for builders too.
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We work through your licensed manager
Condo managers must be licensed (Condominium Management Services Act, 2015, section 34). Roundhouse is not one. We quote to your board's procurement process, send insurance certificates on request, and carry a written warranty by work type.
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Questions
Do you work through our property manager?
Yes. Owners and residents report to us, your licensed manager approves the quote, and the board gets each job's record with photos and the cost.
Can you do work inside a unit and bill the owner?
Roundhouse bills the corporation. The job record shows the unit, the cause and the cost, which is what the corporation needs to add a charge to that owner's common expenses, under section 105 for damage the unit caused or section 92(4) for work the owner failed to do.
Are you a condo management company?
No. Roundhouse does not provide condominium management services. It does not collect common expenses or sign contracts for the corporation. It does the maintenance your manager and board approve.
What does it cost to get someone out?
A service call is $150 plus HST, credited to the job when the work goes ahead with us. The price of the work is agreed in writing before it starts.
Where do you work?
Across the City of Toronto, Vaughan, Newmarket, Peel, Durham and Halton Regions, Hamilton, Kitchener, Waterloo, Cambridge, Guelph, London, Windsor, Niagara Region and Ottawa.
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Sources
Get started
Send one job before the next board meeting
Pick one common element repair, and judge us on the record your board gets back.
- Tell us what you manageThe buildings, the trades you use today and where it hurts.
- We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
- Start with one jobJudge us on the report and invoice it closes with.
