Plumbing and drain repairs with proof on every job

Leaks, fixtures, water heaters and drains, fixed by licensed plumbers we book. Every job closes with timed photo pairs, a work order report and one invoice.

  • Water shut off before anyone drives
  • Licensed plumbers and drain contractors only
  • Your reference on every invoice
A technician in navy kneels at an open sink cabinet in a sunny Toronto condo kitchen, fitting a new shutoff valve with a wrench
24/7
Plumbing emergencies answered, any hour
2 hours
Emergency plumber on site in the GTA, target
$150
Service call, credited when the work goes ahead
1 invoice
With your reference, the parts and photo pairs

From a leak under the sink to a drain that backs up again, we run plumbing for property management firms across Toronto, with proof on every job. Our licensed plumbers do the work.

01

The plumbing calls you send us

  • Leaks and dripsUnder sinks, behind toilets and through ceilings, traced and stopped at the source.
  • Taps, toilets and valvesFaucets, fill valves, shower cartridges and seized shut offs, repaired or replaced.
  • Water heatersRepairs and swaps, with gas connections made by TSSA registered contractors.
  • Slow and blocked drainsSnaked or augered, with a camera run when the same drain keeps coming back.
02

Water off before the plumber is on the road

  1. Shut off firstOn a leak, intake walks the resident to the shut off by text or phone while the plumber is booked.
  2. Access arrangedWe book the window with the tenant on consent or 24 hours written notice.
  3. Quote from siteWork above your approval limit comes back as an instant quote the moment the visit ends.
  4. Closed with proofThe job closes only when the photo pairs, the report and your reference are on file.

This website is not an emergency line. A burst pipe or no water goes to our intake by phone or text, answered 24/7.

03

What the report shows on a plumbing job

  • The leak, then the dry jointA timed pair from the same angle, so the owner sees the fix.
  • The rating plateOn a water heater, the plate photo records the model, size and age.
  • The part that came outThe failed cartridge, valve or supply line, beside its replacement.
  • The camera runOn a repeat drain, what the camera found, so the next call starts informed.
04

Licensed where Ontario requires it

Plumbing by licensed plumbers, drain work by licensed drain contractors, gas by TSSA registered contractors. Licence details are sent to clients on request.

05

A written warranty on plumbing work

Plumbing repairs carry the plumbing term below, from completion, with drains excluded. A job that is incomplete or not right gets a callback within 3 calendar days, at no charge.

06

Warranty by work type

WorkWarranty
General maintenance and repairs60 days
Plumbing (drains excluded)60 days
Electrical90 days
Heating and cooling90 days
Major repairs and installations180 days
Roofing, exterior and structural2 years

A callback on a job that is incomplete or not done right is made within 3 calendar days, at no charge for labour, materials, diagnosis or travel.

07

Questions

What does a plumbing call cost?

A service call is $150 plus HST, credited to the job when the work goes ahead with us. Anything above your approval limit is quoted from site before the work starts.

Do you clear drains as well?

Yes. Licensed drain contractors snake or auger the line, and run a camera when the same drain keeps backing up. Drains are excluded from the warranty, because a blockage can come back from what goes down it.

Who arranges access to the unit?

We do. Entry is on the tenant's consent or 24 hours written notice, and a running leak is handled as an emergency entry under the Residential Tenancies Act.

Do you work on gas water heaters?

Yes. Gas connections on water heaters are made by TSSA registered contractors, and the rating plate is photographed for your file.

Who pays when water comes from the unit above?

It depends on where the water entered and the building type. We record the source so responsibility follows it. See a leak from the unit above.

Get started

Send us the next plumbing call

Send one leak or every plumbing work order you have, and judge us on the report it closes with.

  1. Tell us what you manageThe buildings, the trades you use today and where it hurts.
  2. We reply with a planHow residents reach us, your approval limit and how the record comes back to you.
  3. Start with one jobJudge us on the report and invoice it closes with.

Fields marked required must be completed.

Please leave out tenant details and access codes. Privacy notice. This form is not an emergency line.