# One vendor and one record, whoever runs the building

Property managers, landlords, condo boards, builders, facility managers and housing providers each answer to someone. Every job we close gives you the proof to hand them.

## Everyone who pays for a repair answers to someone

| You are | You answer to | What one record gives you |
|---|---|---|
| A property manager | Your owners | A report to forward instead of rebuilding the story from texts |
| A landlord | Yourself, and the Landlord and Tenant Board if it comes to that | Dated proof of what was done and when |
| A condo manager or board | The owners, at every AGM | The unit, cause and cost behind every dollar |
| A builder | The homeowner and Tarion | Each warranty item closed on its own record, against your dates |
| A facility manager | The client and the auditor | One history per site and asset, with the type of trade named |
| A housing provider | Your board and your funders | Scope, photos and cost on one record, ready for a grant report |

## What every buyer gets

- **One vendor for every repair.** Plumbing to pest control, appliances included, done by our licensed trades.
- **Quality control at each stage.** A job moves on only when access, approval, photos and your reference are on file.
- **A report you can forward.** Reported, found and done, parts, timed photo pairs, sign off and the warranty end date.
- **One invoice, in your system.** Your reference on it, sent the day the job closes, and synced to the software you already use.

## Find your page

- [Property managers](https://roundhousegroup.ca/property-managers/): Property maintenance for Ontario management firms: tenants reach us, you approve, our licensed trades repair, and every job comes back documented.
- [Landlords](https://roundhousegroup.ca/landlords/): For Ontario landlords of houses, multiplexes and basement suites: your tenant reaches us, you approve the price, and every repair comes back documented.
- [Condo corporations](https://roundhousegroup.ca/condo-corporations/): Common element and in-suite repairs for Ontario condo corporations, with the unit, cause, cost and photos on one record for the manager and the board.
- [Real estate agents](https://roundhousegroup.ca/real-estate-agents/): For Ontario real estate agents with investor and landlord clients: one vendor for lease-ups, move-in inspections and every repair after closing.
- [Builders](https://roundhousegroup.ca/builders/): Roundhouse closes Initial and Year-End Form items, PDI deficiencies and turnover cleans for Ontario builders, with photos and a record for each item.
- [Facility managers](https://roundhousegroup.ca/facilities-management/): Planned and reactive maintenance for residential, mixed-use and small commercial sites in Ontario, from one vendor with one history per site and asset.
- [Housing providers](https://roundhousegroup.ca/housing-providers/): Repairs, unit turnovers and planned maintenance for Ontario non-profit and co-op housing providers, with the scope, photos and cost on one record per job.
- [Student housing](https://roundhousegroup.ca/student-housing/): Turnovers, repairs and cleaning for student rentals in Waterloo, Kitchener, Guelph, London, Hamilton and Windsor, planned back from your move in dates.
- [Condo suites](https://roundhousegroup.ca/buildings/condo-units/): Repairs inside rented Ontario condo suites: the unit boundary, the standard unit rule, riser shut offs, elevator bookings and board approval for changes.
- [Rental apartment buildings](https://roundhousegroup.ca/buildings/rental-apartment-buildings/): Maintenance for purpose built Toronto rental buildings, run to RentSafeTO's service request, logging and pest rules, with every job on one record.
- [Multiplexes and rented houses](https://roundhousegroup.ca/buildings/multiplexes-and-houses/): Maintenance for rented Toronto houses, duplexes, triplexes and fourplexes: shared systems, older wiring and pipes, roof water and Chapter 629 duties.
- [Basement and secondary suites](https://roundhousegroup.ca/buildings/secondary-suites/): Maintenance for Toronto basement and secondary suites: smoke and CO alarm tests at each tenancy, flood protection, shared heat and the two unit rules.

## Questions

### I am a tenant. How do I report a repair?

If your building uses Roundhouse, use the resident portal, or text or call us at any hour. See [how to report a repair](https://roundhousegroup.ca/tenants/). This website is not an emergency line.

### My property manager uses Roundhouse. What do I see as the owner?

The approval above your manager's limit, the photos, the report and an invoice that matches the scope. See [for owners](https://roundhousegroup.ca/owners/).

### Do you work with a landlord who has one rental?

Yes. Roundhouse takes work from landlords directly, from a single basement suite up.

### Do we have to send you everything at once?

No. Start with one building, one job type or after hours only, and judge us on the record the first job closes with.

### Which cities do you cover?

The City of Toronto, Vaughan, Newmarket, Peel, Durham and Halton Regions, Hamilton, Kitchener, Waterloo, Cambridge, Guelph, London, Windsor, Niagara Region and Ottawa.

We only use ECRA/ESA-Licensed Electrical Contractors.