# Client, trade or resident, start here

Managers and owners send us the work, trades join our trades, and residents report a repair. Pick the line that describes you.

## I look after buildings

Your residents reach us, not you. You approve the quote, and every job comes back with photos, a report and one invoice. [Who we work for](https://roundhousegroup.ca/who-we-serve/).

## I am a trade

Paid seven days from close out, at the rate you quoted, with nothing taken off the top. [Work with Roundhouse](https://roundhousegroup.ca/trades/).

## I live in a building Roundhouse maintains

Text or call our intake at any hour. Emergencies are answered 24/7, and this website is not an emergency line. [How to report a repair](https://roundhousegroup.ca/tenants/).

## Not sure which?

Write to info@roundhousegroup.ca and a person points you to the right place.

## Questions

### I own a few units, not a portfolio. Is that enough?

Yes. Landlords and owners send single jobs, and each one runs the same way as a portfolio's.

### Is there a fee to start?

No. Each job is priced on its own. A service call is $150 plus HST, credited to the job when the work goes ahead with us.

### How does a trade apply?

Through the application on the trades page. Liability insurance is required to apply.

### How do residents reach Roundhouse?

By the portal, text or phone their manager gives them, at any hour.

We only use ECRA/ESA-Licensed Electrical Contractors.