# The maintenance vendor you can hand your rental clients

Your client closes on a rental and asks who to call. Give them one number for every repair, the move-in clean and the inspection, and every job comes back with photos and a report they can read.

## Who this is for

- **Agents with investor clients.** Your buyer closes on a rental and needs a vendor before the first tenant moves in.
- **Agents who lease rentals.** The unit needs a clean, a few repairs and a move-in inspection before the keys change hands.
- **Agents who look after vendors for their clients.** If you already book the plumber and the painter for your landlords, hand us the list instead.

## What your client gets

- **One number for every repair.** Plumbing, heating, appliances, electrical, pest control, paint, cleaning and the rest, from one vendor.
- **A price before work starts.** Larger work is quoted in writing, and nothing starts until your client says yes.
- **Proof on every job.** Dated before and after photos, a [work order report](https://roundhousegroup.ca/work-order-reports/) and one invoice.

Gas by TSSA registered contractors, pest control by licensed exterminators. We only use ECRA/ESA-Licensed Electrical Contractors.

## Ready to lease on the date you need

A rental between owners or tenants runs in order: a move-out inspection, the repairs, paint, the clean, then a [move-in inspection](https://roundhousegroup.ca/services/inspections/) with a dated photo of every room. A unit inspection is $99 plus HST. That record is what your client needs if the condition of the unit is ever disputed. See [rental turnovers](https://roundhousegroup.ca/services/turnovers/).

## A thank you for every introduction

Introduce a client who books with us and we will thank you for it, in whatever form your brokerage allows. It is arranged through your brokerage and is yours to disclose to your client in writing, so it stays within RECO's rules. Your client pays our normal rates either way. Ask us for the details when you send the first introduction.

## Related pages

- [Landlords](https://roundhousegroup.ca/landlords/)
- [Inspections](https://roundhousegroup.ca/services/inspections/)
- [Rental turnovers](https://roundhousegroup.ca/services/turnovers/)

## Questions

### Do you thank agents who introduce clients?

Yes. Introduce a client who books with us and we thank you for it, in whatever form your brokerage allows. It is arranged through your brokerage and is yours to disclose to your client in writing, so it stays within RECO's rules. Ask us for the details.

### Will my client deal with you directly?

Yes. We quote, book and invoice your client, and they approve every price before work starts. You stay their agent, and we are their maintenance vendor.

### Can you get a rental ready before it lists or leases?

Yes. Repairs, paint, a deep clean and a move-in inspection, booked back from the date it has to be ready, with every room photographed when it is done.

### Do you do home inspections for a purchase?

No. We inspect rental units for maintenance and tenancies. For a pre-purchase inspection, your client needs a home inspector.

### Where do you work?

Toronto and the GTA, Hamilton, Niagara, Waterloo Region and Guelph, London, Windsor and Ottawa. Check any address on the [service area](https://roundhousegroup.ca/service-area/) page.

### What if my client's tenant calls at night?

Emergencies are answered 24 hours a day, 7 days a week. Routine requests sent after hours are booked the next business day.